SymptomScreen ReportingMarch 19, 2024As the healthcare industry continues to evolve, so does the demand for comprehensive insights and analytics. At SymptomScreen, we recognize…
SymptomScreen Quick LinksMarch 2, 2024Do you want to make it easier for your staff to sign in to SymptomScreen, eliminating the need for them…
SSO (Single Sign-On) OptionsFebruary 29, 2024Single Sign-On (commonly referred to as “SSO”) is functionality that allows your agents to open SymptomScreen without having to sign…
Most Used SymptomScreen Guides of 2023January 10, 2024As the new year begins, we thought it might be interesting to take a look back over the last year…
SymptomScreen: Spanish Questions for Bilingual AgentsDecember 8, 2023Do you have bilingual Spanish-speaking agents in your call center and Spanish speaking patients? If so, these call center agents…
Using SymptomScreen Logic in Your Chat ServiceOctober 4, 2023Healthcare consumers don’t just expect to contact you by phone, they also want to be able to reach you using…
Embedding SymptomScreen in Your SoftwareOctober 4, 2023Your schedulers or call center agents take a lot of calls during a shift, so they have to be able…
SymptomScreen Guide Updates September 2023September 25, 2023We’re excited to announce the release of Guide Set 8 for SymptomScreen! The two main reasons for this update were…
Customize Your Screening GuidesAugust 22, 2023Each SymptomScreen account includes access to an admin module to assist the admin user(s) in managing the account. We are…
Clinical Decision Making and Your Unlicensed StaffAugust 2, 2023We all agree that clinical decision making is not within scope for the non-clinical staff in your call center or…