SymptomScreen Case Study with OSF HealthCare
This blog articles summarizes how OSF Healthcare significantly reduced their nurse triage wait time and abandoned call rate by safely…
Most Used SymptomScreen Guides of 2024
With 2024 coming to a close, we took some time to look at the most utilized SymptomScreen guides of the…
The Differences Between SymptomScreen and a Red Flag List
SymptomScreen is often selected by call centers as a replacement for their red flag list (or critical symptom list or…
SymptomScreen Reporting
As the healthcare industry continues to evolve, so does the demand for comprehensive insights and analytics. At SymptomScreen, we recognize…
Pre-Screening Questions for Chronic Conditions
When patients are experiencing symptoms, their symptoms can be related to an acute or chronic condition. This can be a…
SymptomScreen Quick Links
Do you want to make it easier for your staff to sign in to SymptomScreen, eliminating the need for them…
SSO (Single Sign-On) Options
Single Sign-On (commonly referred to as “SSO”) is functionality that allows your agents to open SymptomScreen without having to sign…
Most Used SymptomScreen Guides of 2023
As the new year begins, we thought it might be interesting to take a look back over the last year…
SymptomScreen: Spanish Questions for Bilingual Agents
Do you have bilingual Spanish-speaking agents in your call center and Spanish speaking patients? If so, these call center agents…
Using SymptomScreen Logic in Your Chat Service
Healthcare consumers don’t just expect to contact you by phone, they also want to be able to reach you using…